Terms & Conditions

Acceptance of Terms

By accessing or using the services provided by Pink Ribbon Cleaning Services Inc. ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Services Description

Pink Ribbon Cleaning Services Inc. provides residential and commercial cleaning services in the Dallas-Fort Worth metropolitan area. Our services include, but are not limited to, deep cleaning, regular maintenance cleaning, move-in/move-out cleaning, and post-construction cleaning.

Booking and Scheduling

• All service bookings are subject to availability and confirmation by our team.
• Accurate information regarding the property size, condition, and specific requirements must be provided at the time of booking.
• We reserve the right to adjust pricing if the actual scope of work differs significantly from the initial description.
• Access to the property must be provided at the scheduled time. Failure to provide access may result in cancellation fees.

Pricing and Payment

• Prices are quoted based on the information provided and may be subject to change upon inspection.
• Payment is due upon completion of services unless otherwise arranged.
• We accept major credit cards, debit cards, and approved electronic payment methods.
• Late payments may be subject to interest charges at the maximum rate permitted by law.

Cancellation Policy

• Cancellations made with at least 24 hours notice will not incur any fees.
• Cancellations made with less than 24 hours notice may be subject to a cancellation fee of 50% of the scheduled service cost.
• No-shows or same-day cancellations may be charged the full service amount.
• We reserve the right to cancel or reschedule services due to unforeseen circumstances, in which case you will receive a full refund or rescheduling at no additional cost.

Client Responsibilities

• Ensure the property is accessible at the scheduled time.
• Secure or remove valuable, fragile, or irreplaceable items before our team arrives.
• Inform us of any specific areas requiring special attention or areas to avoid.
• Notify us of any hazardous conditions or materials on the property.
• Ensure pets are secured during the cleaning service.

Liability and Insurance

Pink Ribbon Cleaning Services Inc. is fully insured and bonded. However:

• We are not responsible for damage to items not properly secured or items that are inherently fragile.
• Any claims for damage must be reported within 24 hours of service completion.
• Our liability is limited to the cost of repair or replacement, not exceeding the value of the service provided.
• We are not liable for pre-existing damage or normal wear and tear.

Satisfaction Guarantee

We are committed to your complete satisfaction. If you are not satisfied with any aspect of our service, please contact us within 24 hours and we will make it right. See our Refund Policy for more details.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Pink Ribbon Cleaning Services Inc. and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Dallas County, Texas.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

Contact Information

For questions regarding these Terms and Conditions, please contact us: